Understand shared liquidity while keeping the selected quote currency and execution details in view.
TRAIEX combines orders across the quote-currency pairs of the same main market. For example, different supported quote currencies for one base asset draw on a shared order book. This does not combine unrelated base assets into one market.
Check the pair and currency
Before entering an order, confirm the base asset, quote currency, quantity and total. Two displayed prices expressed in different currencies cannot be compared as though they were the same unit.
Read your actual order
A shared book does not change the price or quantity you requested. Check the open order and its executions. A limit order still needs compatible liquidity; a partially filled order can leave a remaining quantity.
Compare execution, not just the screen
When reviewing a trade, compare its time, selected pair, execution price, filled quantity and fee currency. A later order-book snapshot cannot establish what liquidity was available when your order executed.
Shared liquidity is not a promise of immediate execution, a fixed spread or no slippage. Review the applicable trading fee and order conditions.
What to send support
Send the order ID, selected pair, quote currency, execution time and the record or screenshot that differs from your expectation.
Contact supportSpot orders and the order book
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