Stop prevents new trades; existing orders and positions remain managed by the bot until completion.
Verify that the stop was applied
Open the strategy and confirm its current status. Check the stop request result rather than assuming the button click completed it.
Review existing orders and positions
Stop does not by itself cancel existing orders or close positions. The bot continues to manage them until completion. They may keep capital committed: displayed total capital is not necessarily withdrawable.
Through the terminal, you can manually cancel or modify orders and close positions. These are separate actions that Stop does not perform automatically. Manual trading on Base and Pro bot subaccounts is technically possible but not recommended: it can interfere with the bot.
Check the available withdrawal
Use the strategy withdrawal control to see what can be moved. A move to an available TRAIEX balance is separate from a blockchain withdrawal to an external wallet.
Resume according to the stop reason
After a manual Stop, a manual Start is required: adding funds does not by itself resume trading.
Automatic resumption applies only after a balance-based stop: the bot balance must reach 100 USDT, the subscription must be active and all applicable Base and Pro conditions must be satisfied. Stopping rules when the balance falls. Verify the actual status after restarting.
Do not treat Stop as immediate liquidation or a guarantee against further changes in the result of open trades.
What to send support
Strategy ID, stop time, current status, open trades and the amount shown as available for withdrawal.
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